The Friends system gives you increased control over email that is allowed into your mailbox. The Friends system features several levels of filtering, which means that you can tailor the level of email filtering to best meet your needs. As a OneWest customer, all email sent to your OneWest address goes through Spam Raider, a firewall that is used to filter out Spam and virus infected emails. However, with the new Web Email Interface, you can enhance Spam Raider by customizing your Filters and Exceptions, and by selecting one of several of the additional email filters offered by the new Friends system.

The Friends settings are found by selecting the Spam Control button on the Options screen. You can turn Friends on or off there. You can customize your Friends filters by selecting the Advanced button on the Spam Control screen.

Disable Friends

This option turns off all of the Friends features. The default setting is set to disable Friends, which means that you must select a higher level of filtering to utilize the Friends features.
To the Top

Kid Safe

By selecting this setting, email will be accepted only from addresses you have added to the Address List section of the Friends screen. Email originating from an undefined email address will automatically be blocked.
To the Top

Apply 'Friends' List

This setting will keep track of new addresses, but will not interfere with their delivery to your mailbox. This feature is useful for building a list of friendly email addresses. This will allow you to create a list of acceptable email addresses to be used with the other filtering options.
To the Top

Request Confirmation

This feature is commonly referred to as a challenge setting. When an email is sent to you from an email address that is not on your address list, the system will not deliver the message to your mailbox. Instead, the email is kept in the Pending section of the Friends screen. The originator of the message is sent a challenge message asking if they are real. The original message will remain in the Pending section until the originator replies back to the confirmation message. Once a reply message is received, that address is added to the Address List, and no more challenges will be sent to that address. This is a very useful SPAM fighting technique because SPAMMERS will not respond to challenges; only valid, real users respond to challenges.
To the Top

Add All Outgoing Email Addresses to Address List

This option is used to automatically add any email address you send to your Address List in the Friends feature. This feature is great for keeping your Address List up to date, and can be used with any of the Friends filtering features.

With this option enabled, your address list is updated every time you email someone new, so as you add friends online, or find a new business contact, you can rest assured that their email will be allowed into your mailbox unhampered. Or, if a contact changes their email address, the first time you email them, they are added to your Address List, so there is no need to worry about manually keeping the Address List up to date. Even if a Friend (someone in your approved email address list) tries to send you an email that contains a virus, our Anti-Virus protection would still block this email to protect you from receiving the virus via an email or email attachment.
To the Top