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  The following documents describe the policies, procedures and terms of the agreements under which OneWest.net provides its Internet services to you.




Terms of Service Agreement

This document describes the service agreement in which OneWest.net provides Internet Services to you.

Privacy Policy

OneWest.net takes your privacy, particularly your online privacy, seriously. It's our way of sustaining your trust in OneWest.net and our products and services. We have created this Privacy Policy to demonstrate our firm commitment to your privacy and the security of your personal information.

Customer Referral Program

OneWest.net would like to reward our customers for spreading the word about the quality of our products and services. One way we can accomplish this is through our Customer Referral Program.

Education Rate Policy

OneWest.net would like to provide affordable Internet access services to students with limited income. 

ACH Policy

As an added convenience, ACH billing (automatic withdrawal from a checking or savings account) is available as a billing option to OneWest customers. There is no additional charge for this service but certain restrictions apply.